Terms & Conditions

Our Mission is to Bring you Peace and Happiness!

Terms and Conditions

1. Introduction Welcome to MyHappyMugs.com (“we,” “our,” or “us”). These terms and conditions (“Terms”) govern your use of our website and the purchase of our products, including mugs with printed quotes (“Products”). By accessing our website or purchasing our Products, you agree to these Terms. If you do not agree, please refrain from using our services.
2. Ordering and Payment 2.1 Placing an Order: Orders can be placed through our website. Ensure all details provided are accurate and complete. 2.2 Payment: Payment must be made at the time of order via the accepted payment methods displayed on our website. 2.3 Order Confirmation: Once payment is received, you will receive an email confirming your order. This confirmation does not guarantee availability. 2.4 Right to Refuse: We reserve the right to cancel or refuse any order at our discretion. If we do so, you will be refunded in full.
3. Products 3.1 Product Descriptions: We strive to provide accurate descriptions and images. However, slight variations in colour, design, or size may occur. 3.2 Customisation: If you request a custom quote or design, ensure all text and specifications provided are correct. We are not responsible for errors in submitted content. 3.3 Availability: All Products are subject to availability. If an item is out of stock, we will notify you and provide an estimated restock date or offer a refund.
4. Delivery 4.1 Shipping: Delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control. 4.2 International Shipping: Additional customs duties or taxes may apply for orders shipped outside the UK as a special order. These charges are the customer’s responsibility. 4.3 Risk of Loss: Risk of loss or damage to Products passes to you upon delivery.
5. Returns and Refunds 5.1 Eligibility: You may return Products within 14 days of receipt, provided they are unused and in their original packaging. 5.2 Exclusions: Customised Products are non-refundable unless defective. 5.3 Procedure: To request a return, contact us at [contact email] with your order details. Refunds will be processed within 14 days of receiving the returned Product.
6. Intellectual Property All designs, quotes, and content on our website and Products are the intellectual property of MyHappyMugs.com. Reproduction or use without permission is prohibited.
7. Liability 7.1 Limitations: We are not liable for indirect, incidental, or consequential damages arising from the use of our website or Products. 7.2 Statutory Rights: Nothing in these Terms affects your statutory rights as a consumer under UK law.
8. Privacy We handle your personal data in accordance with our Privacy Policy, available https://www.myhappymugs.com/privacy-policy
9. Governing Law These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms We may update these Terms from time to time. Any changes will be posted on our website. Continued use of our services constitutes acceptance of the revised Terms.
11. Contact Us For questions or concerns, please contact us at info@myhappymugs.com or wite to us.

My Happy Mugs
369 Burnt Oak Broadway
Edgware
HA8 5AW
UK

How mugs can transform?